Privacy Policy

Your trust matters to us. This Privacy Policy explains what information we collect, why we collect it, and the choices you have when using GhanasEvent. We only process data needed to run event discovery, ticketing, organiser tools, and customer support. We do not sell personal information.

1. Information we collect

Depending on how you use GhanasEvent, we may collect:

• Account details such as name, email address, phone number, and profile preferences.
• Event and ticket activity such as saved events, purchases, attendance, and check-in status.
• Organiser information including payout and business details needed for ticket operations.
• Device and usage information such as browser type, IP address, and interaction logs.
• Payment references from processors like Paystack. We do not store full card numbers.

2. How we use information

We use information to provide and improve our services, including:

• Creating and managing user accounts.
• Processing ticket purchases, confirmations, and refunds.
• Helping organisers publish and manage events.
• Personalizing event recommendations and search relevance.
• Preventing fraud, abuse, and policy violations.
• Meeting legal, tax, and compliance obligations.

3. How we share information

We share data only when necessary:

• With organisers for tickets and event operations.
• With service providers that help us host, secure, and operate the platform.
• With payment providers to complete transactions.
• When required by law or to protect rights, safety, and platform integrity.

4. Retention and security

We retain data for as long as needed to provide services, resolve disputes, and meet legal obligations. We apply administrative, technical, and organizational controls to protect information, though no system is perfect.

5. Your rights and choices

You may update profile information in your account settings and request access, correction, or deletion of eligible personal data by contacting support.

6. Children's privacy

GhanasEvent is not intended for children under 13. If you believe a child has provided personal information, contact us and we will review and remove data where appropriate.

7. Policy updates

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

Last updated: June 21, 2026